At Camp Veris, we aim to deliver your orders quickly, safely, and efficiently. This Shipping Policy explains our processing times, delivery methods, payment options, and customer responsibilities.

1. Order Processing Time

  • Orders are processed within 1–2 business days after confirmation.
  • Business days exclude weekends and public holidays.
  • Orders placed after 4:00 PM will be processed on the next business day.

2. Delivery Timeframes

  • Standard delivery is 3–7 business days after shipping, depending on your location.
  • Deliveries to remote or rural areas may take longer.
  • Any delays caused by courier services, weather conditions, or unforeseen circumstances are beyond our control, but we will assist you in tracking the order.

3. Payment Method at Delivery

  • Only Cash on Delivery (COD) is accepted at the time of delivery.
  • Please ensure you have the exact amount ready as delivery agents may not carry change.

4. Shipping Charge

  • Shipping fees, if applicable, will be displayed at checkout before you confirm your order.
  • Free shipping promotions will be clearly stated on our website or in our marketing campaigns.

5. Tracking Orders

  • Once your order is shipped, you will receive a tracking ID via email or SMS.
  • You can use this tracking ID to check the delivery status on the courier’s website.

6. Customer Responsibilities at Delivery

  • Be available at the provided delivery address during the estimated delivery window.
  • Inspect the package for visible damage before accepting it.
  • If the package is visibly damaged or tampered with, inform the delivery agent and contact our customer care immediately before accepting.
  • Ensure accurate shipping details are provided during checkout to avoid delivery delays or failed deliveries.

7. Undeliverable Order

  • An order will be marked as undeliverable if:
    • The customer is unavailable at the delivery address.
    • The shipping address is incorrect or incomplete.
    • The customer refuses to pay for the COD order at delivery.
  • In such cases, re-delivery charges may apply.

8. International Shipping

  • We currently ship to every country in the world.

9. Contact for Shipping Inquiries

For questions about your shipment, contact us at:
Email: [email protected]